Overview

Onboard a rooftop for a Vini sales agent (Sales inbound or Sales outbound): sign the contract, work the onboarding checklist, set up the rooftop and its integrations, set up the agent, then go live. Each section lists the APIs to call, in order. After each task is saved, mark it done with the checklist call.

All APIs are on https://api.spyne.ai with the user's bearer token. enterpriseId is the dealer group and teamId is the rooftop.

Sections

SectionWhat you do there
ContractLoad the contract form, create the contract, send it for signature (DocuSign), hand over to onboarding, schedule the kickoff and create the checklist.
ChecklistRead the contract, product lines, agents bought and the checklist, and mark tasks done.
Rooftop SetupRooftop details, departments and holidays, console users, employee directory and brand registration (caller ID).
IntegrationsCRM, inventory (IMS) and vehicle history.
Agent SetupAgent customization, phone number, sales policies, call transcripts and recordings, and the chatbot script.
Go-LiveThe readiness checklist, then switch the agent live. The receptionist go-live calls live under Marketing → Receptionist Agent.

By agent

Each sales agent has its own checklist key (segmentName) and entity.

AgentsegmentNameentityGo-live readiness steps
Sales inboundinboundSalessales_inboundafterHours, officeHoursOverflow, officeHoursAllLeads
Sales outboundoutboundSalessales_outboundrunFirstCampaign only

Order

  1. Contract, then create the checklist.
  2. Rooftop Setup. It is done once per rooftop and shared by every agent.
  3. The sales integrations: CRM, inventory (IMS) and vehicle history.
  4. Agent Setup, once per agent.
  5. Go-Live.

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